Loss Adjusting

Loss Adjusting is a specialised field of insurance assessment.

Pace Henley Assessing is a division of the Pace Henley Group and has been servicing the needs of Western Australia’s insurance industry since 1989.

Pace Henley specialises in all types of claims for domestic and commercial losses, both major and minor.

Our expert team of Loss Adjusters are highly skilled professionals. All are members of the Australasian Institute of Chartered Loss Adjusters (AICLA).

The Pace Henley Loss Adjusting Team is supported by qualified registered builders, trades, and product suppliers. They are constantly working together to ensure best practice and efficiency.

Pace Henley suppliers operate to schedule. They are not driven by a greed based urge to secure every quotation by minimising the cost and then submitting variations, or extending the time taken to complete works by running a deficient and non-compliant schedule of works.

Our rates are competitive and structured to meet our clients’ needs.

We commit to and guarantee the following:

• Customer Focus
• Thorough independent assessments
• Assessments conducted in strict accordance within clients’ instructions
• Provide detailed, easy to read factual reports
• Complete all assessments/reports within client nominated time frames
• Client liaison – updating clients throughout claims
• Performance to the highest ethical standards with strict compliance to:
  • Privacy Guidelines
  • Codes of Conduct
  • Other Confidentiality Requirements

Timber Floors

Pace Henley Assessing assesses, inspects, quotes and manages all types of claims involving timber floors. We are specialists in this area and believe no other loss-adjusting firm in Western Australia can equal our timber floor expertise and service.

Our team of registered builders includes a Level 6, Master Craftsman – Industry Ambassador Australian Timber Floor Association (ATFA).

All works are performed in accordance with ATFA standards.
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