Insurance Investigations

Pace Henley Investigation Services has been serving the needs of Western Australia’s insurance industry since 1989.

Pace Henley has established a reputation for excellence in all facets of Insurance Investigation.

Our clients include major commercial, self-insured and statutory insurers.

Our Insurance Division specialises in:

• Public Liability
• Workers Compensation
• Common Law
• Product Liability
• Compulsory Third Party Injury
• Motor Theft & Crash
• General Insurance Claims
• Total and Permanent Disablement
• Income Protection
• Arson

Pace Henley investigators are all fully licensed, highly skilled professionals with vast experience within the insurance industry. All are previous serving police officers and have exceptional communication skills who collect information in a unbiased manner.

Pace Henley investigators work closely with claims specialists, legal professionals, human resource managers, risk mangers to obtain required results within the shortest possible time frame. Our reports are factual and easy to read.

We commit to and guarantee the following:

• Customer Focus
• Thorough Idependant Factual Investigations
• Investigations conducted in Strict Accordance within Clients Instructions
• Providing Detailed, Easy to Read Factual Reports
• Reports  do not contain Opinion, Speculation or Assupmtions
• Detailed Factual Statements
• Completing all Investigations/Reports within Client nominated Time Frames
• Client Liaison – Updating Clients Throughout Investigations
• Performance to the highest ethical standards with compliance to:
  • Criminal/Civil Legislation
  • Privacy Guidelines
  • Codes of Conduct
  • Confidentiality Requirements

Surveillance

Pace Henley surveillance operatives are a vital part of our Insurance Division.

All of our surveillance operatives are experts in their field and utilise state of the art equipment and technology.
Click here re Surveillance